The health department received two awards and an honorable mention.
The Prudential – Davis Productivity Awards is a major government initiative sponsored by Florida TaxWatch, The Florida Council of 100 and the State of Florida. This program attracted more than 533 nominations and a savings of $509 million in cost savings, cost avoidance and increased revenue for state government.
The SCHD Immunizations Department was recognized for an efficiency process that reduced staff hours from 18 hours per month to just 3 hours per month and produced a savings of approximately $3,000 a year.
An auto-dial reminder-recall process for parents of 1 and 2-year-old clients to encourage completion of primary immunizations was developed. Based on this cost-saving process the health department also saw a 99 percent rate of completed immunizations for 1-year-old clients and a 99 percent coverage rate for 2-year-old clients. There are significantly above the state average and makes everyone safer from vaccine preventable illnesses.
A new scanning program was implemented to electronically store and retrieve records that had been previous put in paper files and stored off site.
Within the first year of implementation the health department saved nearly $10,000 annually in paper and storage and another $10,000 in labor cost reductions while reducing turnaround time on document retrieval requests by 90 percent. This initiative provided a reduction in filing space, increasing productivity and reducing storage costs.
To address wait times, customer satisfaction and storage problems the Women, Infants and Children Program (WIC) received an award for their initiative. The program brought prescribed formulas and “medical foods” to the health department for distribution to our most medically challenged clients.
The result was a decrease in wait times for clients by 32 percent, decreased storage constraints by 33 percent and most importantly increased customer satisfaction from 27 to 91 percent.
Seminole County Health Department Promotions and Eduation Manager Denise Ward said, “The health department continues to find efficiencies to improve our service to our community and decrease costs of operations where we can continue to build a healthier future for our community.”